Kampala Capital City Authority Six-Year Performance Summary Report #GOUworks









  1. Restructuring Exercise:The restructuring exercise was completed successfully and all the affected KCC staff were paid their terminal benefits.


  1. Recruitment and Staffing:A new organizational structure was developed and approved by the Public Service Commission. Recruitment of professional staff to fill the structure was conducted and a total of 402 staff have been appointed. In addition 890 temporary and 3,486 causal staff have been engaged to support the permanent staff including road sweepers. Recruitment has been hampered by lack of funds.


  1. Rebranding and Institutional Image: A corporate rebranding exercise was conducted to provide identity to the new institution. Currently KCCA is one of the most recognized and valued brand in Uganda and internationally.


  1. The Kampala City Festival has become one of the biggest brands developed by KCCA. The number of participants at the KCF has grown from under 500,000 people in 2012 to over 4 million in 2016.



  1. The new KCCA Strategic Plan 2014/15-2018/19 was completed and is under implementation.



  1. Revenue collection has increased by 180%, from UGX 30.3 Billion as reported in 2011 to a total of UGX 84.9 Billion as at the end of financial year 2015/16. For the period July 2016 to February 2017, UGX 61.48 Billionhas been collected.


  1. To improve revenue management, KCCA introduced an electronic revenue management system called e-Citie which provides online services for tax payments. Tax payers now pay through different platforms including EFTs, online banking and mobile money. The System currently has over 109,684 Tax Payers registered and has handled over of 400,000 transactions. Automation of revenue collections has increased revenue collections, reduced pilferage and improved services to the clients.


  1. A revenue service center has been established at City Hall to serves as a one-stop-center for KCCA clients seeking information, registration and payment of revenue to KCCA.


  1. Time taken to process and issue trading licenses to clients has been reduced from over 30 days in 2011 to less than a day.


  1. Computer Aided Mass Valuation of properties has been completed for Central Division. The new valuation roll has been published in the Uganda Gazzette. The valuation exercise will be expanded to cover all the 5 Divisions.




  1. KCCA has streamlined financial management and accountability. The bank accounts were reduced from 151 held by KCC in 2011 when KCCA took over to 24 bank accounts(15for revenue collection and 9 for operations at Bank of Uganda including project accounts). Currently all revenues collected are transferred to the consolidated fund in bank of Uganda within 48 hours.


  1. A new financial management and accounting manual was developed and implemented together with an automated accounting system call SUN System.


  1. Institutional Assets: The institutional asset base has been rebuilt with the value of assets growing from by 1300%, from UGX 45 Billion in 2011to UGX 670 billion as at end of June 2016. This has been achieved through recovery of assets previously misappropriated and acquisition of new assets.




  1. Internal Audit: A total of 2,820 Pre-audits, 118 process audits and 75 investigations were completed over the last 6 years.
  2. Risk Profiles for all Directorates/Departments and Divisions completed and signed off. Corporate Risk profile for FY2016/17 completed and approved by MEC. Multi Hazard Risk and Vulnerability Profiling is ongoing (Draft report has been submitted by consultant pending validation). Development of Kampala Disaster Risk Reduction strategy is underway with funding from EU and technical support from UNISDR.
  3. The Internal Audit charter, Internal Audit Manual and Risk Management Policy were developed and approved by Management. The Risk Management Procedures and Compliance Handbook have also been developed.


  1. Auditor Generals Reports: KCCA received Unqualified Audit Opinion from the Auditor General for KCCA Financial Years 2013/14, FY 2014/15 and 2015/16.


  1. Credit Rating–the World Bank in conjunction with the Global Credit Rating Agency of South Africa conducted a credit rating exercise in 2015 and awarded KCCA an investment grade rating (A1) on national scale with a stable outlook for the medium term. This was a further testament to the sound financial management practices established by KCCA.





  1. KCCA took over a road network of 1,200Kms in 2011. However a new road inventory conducted KCCA in 2015 established that the city had a total road network of 2110kms out of which 575Km are paved and 1,535Km unpaved. By 2011, only 8% of the roads were classified as in good condition, 17% was in fair condition and 75% was in poor condition.


  1. Since December 2011, KCCA has reconstructed and upgraded a total of 151.96Km of paved roads. In addition work is ongoing on 54.15 Km for upgrading to paved standard while 60.12Km of gravel roads have been reconstructed and maintained in motorable condition. The detailed list of road works completed is attached in Annex 1. As a result the overall road condition has improved with roads in good condition increasing from 8% in 2011 to 22%[1] by March 2015.


  1. In addition 55Km will be reconstructed and 45Km upgraded under the KIIDP2 project funded by the World Bank and 22 traffic junctions will be signalized including Kiira Road, Mumbule Bwaise Junction, Makerere Hill Rd, Bakuli-Nakulabye-Kasubi, Acacia Avenue, Nakawa-Ntinda, Kulambiro Ring Rd, Kabusu-Bunamwaya-Lweza Rd and Lukuli Rd.


  1. Road units have been set up at all Divisions to undertake period road maintenance, desilting and pothole sealing




  1. Streamlining of the Taxi Operations was completed with gazzetted stages and registration on the e_Citie A total of 21,038 Taxis& Carbs operating in the city are registered with KCCA.


  1. Introduction of Bus services with specified routes in conjunction with the Private sector including Pioneer Bus Services, and Awekulenume.


  1. A boda boda registration exercise was conducted in 2013 in an effort to streamline the boda boda operations in the city. A total of 54393 boda boda operators were registered. A report and recommendations streamlining the industry has been submitted to the Minister for Kampala and Metropolitan Affairs.


  1. Signalization of Fairy, Kiira Road and Kabira Junctions has been completed under the KIIDP2 project. In addition traffic signals at Natete, Wandegeya and Nakawa junctions were redesigned.


  1. UNRA is leading the JICA Kampala Flyover Project focusing on construction of flyovers at Kitgum House and Clock Tower with Mukwano Road being widened to a dual carriageway in the next three years (2016 – 2019).


  1. A feasibility study for the Bus Rapid Transit System (BRT) pilot of 25Km was completed with support from the World Bank. However, no funds for implementation have been secured. The estimated cost for the infrastructure was US$429 million.


  1. KCCA in conjunction with Uganda Railways and RVR commenced passenger train services between Kampala and Namanve in December 2015. Running twice daily, the train service transports a daily average of 3000 passengers and plans to extend the service to the western route of Nateete are underway.



  1. Reconstructed over 50 kms of road side drainages and maintained 9 km of Nakibubo channel.



  1. KCCA acquired 34 Road and drainage Equipment including5 Tractor trailers, 5 Double drum pedestrian rollers, 5 Jumper compactors 5 Shear cutters; 4 Excavators 2 back Hoes, 6 Tipper Trucks, 2 Pick-ups;
  2. Security Cameras: Installed 20 security camerasand deployed 30 walkie talkies in various sections of the City so we can monitor the City for security and traffic flow.



  1. Embarked on the introduction of solar street lights and todate, over 377solar lights have been installed along several roads in the city. Procurement for an additional 720 solar lights is underway. In addition all new roads are installed with solar street lights as part of the construction contract.



  1. School Infrastructure: KCCA inherited 79 public primary schools and 22 government aided secondary schools. Enrollment in public primary schools increased from 60,560 pupils in 2011 to 68, 937 in 2015. Since 2011, over 120 and 6science laboratories have been constructed or renovated in following government grant aided primary and secondary schools such asKamwokya P/S (9 classrooms), Namungoona Kigobe P/S (7 classrooms renovated), Kisugu CU P/S (11 classrooms renovated), Nateete Muslim P/S (4 classrooms renovated), Kitebi P/S (10classrooms re-roofed), Kololo High School (22 classrooms and 2 Science Labs constructed), Ggaba SS, Luzira SS (12 Classrooms and 2 science Labs), St Denis SS (3 Classrooms and 1 Science Lab) and Mackay Memorial College (9 classrooms Constructed).


  1. A total of41 Staff quarters constructed in the following 7schools; Naguru Katali P/S, Kawempe CU P/S, St Lawrence Kigoowa P/S, St Mbaga Tuzinde P/S, Wandegeya Muslim P/S, Kyambogo P/S and Nabagereka P/S.


  1. The Kansanga SEED School has been completed with 6 classrooms, an administration block, a Science Laboratory and a Bio-gas toiletand currently has 560 students.


  1. Fencing of Schools: KCCA has also fenced the following schools to ensure the security and safety of the children; Kamwokya P/S, Kabowa COU P/S, Kibuye P/S, Murchison Bay P/S, Nakasero P/S, Muslim Girls P/S and St Paul Kyebando P/S.


  1. School Furniture:a total of 1,501 three seater desks have been purchased and distributed to various schools.


  1. ICT in Schools: Established 6 functional and modern computer laboratories with assistance from a various partners. A total of 160 desk top Computers and 35 laptops have been distributed.
  2. School Sanitation: Over 400 toilet stances have been constructed/renovated in various schools across the City. Installed a total of 69 water harvesting tanks invarious schools across the City.KCCA in partnership with Water Aid/AEE, AMREF, CIDI and Plan Uganda has constructed 50 Water Borne toilets and VIP latrines providing 633 new stances of toilet facilities in schools.


  1. School Inspections:Carried out routine Inspections of 508 schools including 141 Nursery schools, 330 Primary Schools, 31 Secondary Schools and 6 Tertiary Institutions
  2. City Library Services:KCCA reopenedPublicand Children’sLibraryServicesatCityHallandin LubagaDivision in2 These facilities have served atotalof7,500users including 1,250 children.


  1. Teacher Welfare:KCCA launched the “KampalaPrimaryTeachersMultipurpose CooperativeSociety”(SACCO) with seed capital of UGX 700 million. To date UGX 350 millionhas been disbursed to the SACCO.


  1. Sports:Installed an artificial turf at the KCCA Football Pitch. KCCA FC Emerged Champions of the Azam Premier League for the 2015-2016 Season. KCCA successfully organized and hosted the 2014 East Africa Local Authorities Sports and Cultural Association (EALASCA) games in which Kampala emerged overall winner. Other KCCA sports teams have participated and won various medals in a number of local and regional sports tournaments. KCCA in conjunction with Ministry of Education and Sports and the Uganda Athletics Federation successfully organized and hosted the IAAF 2017 World Cross Country Championship.






Medical Services


  1. Health Infrastructure: Completed the constructionand upgrading of Kawempe and Kiruddu health centers to 170 bed hospitals each.


  1. Completed the rehabilitation and reconstruction of Kisenyi Health Centre, Naguru Health Centre, City Hall Clinic and the KCCA City Mortuary at Mulago. Also constructed a maternity wards at Kawala and Kitebi Health Centers



  1. Established a modern Renal Unit at Kisenyi and distributed 10 Dental Units in KCCA operated health centers and improved laboratory services in all KCCA Managed Health centers.


  1. Implemented the “PULL” system of procuring medical supplies in an effort to improve medical logistics.


  1. Over the past five year, we have recorded a 200% average increase in demand for services in all KCCA Health Units. For the period 2011 t0 June 2016, a total of 63,186 deliveries; 175, 521 ANC visits and 1,829,997 out patients have been handled at KCCA health facilities while 58, 189 children have been immunized.


  1. Purchased 5 ambulances to improved referral services in the city


Sanitation and Waste Management


  1. Garbage collection has grown by over 100% from 14,000 tons per month in 2011 to over 30,000 tons per month by June 2016.
  2. Waste collection and transportation was outsourced to the Private Sector under a five year concessions for the 7 zones in the city.


  1. Procured 8 garbage trucks and 55 garbage skips


  1. Procured 135 acres of land in Dundu for a new sanitary landfill in additional to the 6 acres for extension of the Kiteezi Landfill.


  1. Feasibility study for the operationalization of the new landfill site and closure of Kitezi with potential for waste to energy extraction is underway supported by the International Finance Corporation (IFC).


  1. Sixteen (16) public toilets were opened to the public and are being used free of charge in the Central Business District.





  1. Community Driven Development (CDD) Program: over the last six years a total of UGX 4.034Bn has been disbursed to 1,138 groups across the 5 five divisions of the city benefiting approximately.


  1. Youth Livelihood Program: A total of 9,735 youth have benefited from the YLP in Kampala since FY2011/12U. A total of UGX 1.04 billionhas been disbursed to theyouth groups.


  1. KCCA has through the Youth loans that is managed through Centenary Bank extended loans amounting to UGX 6.7 billion and to 3,304 youths in Kampala since inception of the programme.


  1. In June 2014, KCCA established the Employment Services Bureau to equip youth with special skills to enable them either become employable or start their own businesses. Since 2014 689 youths have been trained at the Bureau in ICT, Entreprenuership and Leadership while 3,786 Youth have been profiled and linked to Employment opportunities. KCCA also set up the National Job-Matching Database tool, to date 532 job applicants and 12 companies have been uploaded on the system.


NAADS Program


  1. Under the NAADS program, KCCA has been able to support over 4,700 urban farmers since the FY 2011/12. KCCA through the Kyanja Agricultural Demonstration Centre, is promoting urban farming initiatives to improve nutrition, create employment and enhance household incomes particularly for the urban poor.The center has additionally received 8,000 visiting farmers from across the country have been trained in modern farming practices.


  1. Over the last 6 years KCCA received a total of 28,000 applications for farm inputs under NAADS, of this 4,508 have received inputs worth UGX. 3.52 billion. Enterprises supported include Poultry, piggery, fisheries, mushroom growing and value addition


Markets Development and Creation of Work Spaces


  1. Wandegeya market: Completed construction of Wandegeya Market in October 2014. The market has provided workspace for 1,099 vendors. Further improvements in the market installation of eco-stoves purchased by KCCA and leased to the food vendors in the Market.


  1. Busega Market: Construction of Busega market is currently underway and the first phase is expected to be ready by October 2016.


  1. USAFI Market: KCCA acquired 6 acres of USAFI market. Redevelopment is awaiting completion of payment of the seller by Government. The market currently accommodates 2415 vendors and is expected to create 8,000 workspaces after redevelopment.


  1. Sunday Market:In May 2015, KCCA introduced the Sunday Market along Luwum Street as a way of giving an opportunity to street vendors to sell their merchandise. To date between 400–550 vendors operate at the market every Sunday.


  1. Other markets earmarked for improvement include Bukoto, Kitintale, and Nakawawhere KCCA has land.


  1. Community services: Provided 8,500 children with child care and protection services;over 50,000 people facilitated with Birth and Death registration; registered 3,000 Community Based Organizationsto undertake community development activities in the city.


  1. Supported 1,812 reported employee cases to be reinstated at their work places or being paid their arrears totaling to UGX 2.34 Bn. Arbitrated cases involving 1,272 employees who were involved in work place related accidents to be compensated. A total of UGX. 4.03 Bn was paid by employers in settlement of these cases.


For any information, we are delighted to hear from you on info@kcca.go.ug or toll-free line 0800990000.




[1]Road Conditions Assessment Report, 2015


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